Refund Policy

Last updated: March 30, 2026

At MyClearMind, your satisfaction is our top priority. If you are not completely satisfied with your purchase of the ADHD Cleaning Planner, we are here to help. This Refund Policy outlines your rights and obligations with respect to returns, refunds, and exchanges in accordance with international consumer protection standards.

1. Eligibility for Returns and Refunds

We accept refund requests for the ADHD Cleaning Planner within 60 days of delivery. To be eligible for a refund, your request must meet the following conditions:

You must provide valid proof of purchase such as an order number or receipt.
The request must be made within 60 days of purchase.

Because the ADHD Cleaning Planner is a digital product, refunds may not be granted in the following situations:

The product has already been downloaded or accessed.
The purchase was made by mistake after delivery.
The request is submitted outside the 60-day refund window.

However, refunds may be granted in the following cases:

You experience technical issues accessing the product.
The product was not delivered.
There was a duplicate purchase.
The file is corrupted or inaccessible.

2. How to Initiate a Refund

To begin a refund request, please contact our support team at:

Email: info@myclearmind.com
Website: myclearmind.com

Please include the following information:

Your order number
Your email address
Reason for refund request

Our support team will review your request and respond within 1–2 business days.

3. Refunds

Once your refund request is received and reviewed, we will notify you via email. If your refund is approved, a refund will be issued to your original payment method within 5 to 10 business days, depending on your bank or payment provider. You will receive an email confirmation once the refund has been processed.

4. Exchanges

Because the ADHD Cleaning Planner is a digital product, exchanges are not applicable. However, if you experience any issues accessing your file, we will provide a replacement file at no additional cost.

5. Late or Missing Refunds

If you have not received your refund yet, please do the following:

Check your bank account again.
Contact your credit card provider as processing times may vary.
Contact your payment provider for further information.

If after 10 business days you still have not received your refund, please contact us at info@myclearmind.com.

6. Digital Product Policy

The ADHD Cleaning Planner is delivered digitally. No physical item will be shipped. By purchasing this product, you acknowledge that you are purchasing a digital product, access may be granted immediately after purchase, and refunds may be limited after download or access.

7. Disputes and Chargebacks

Before filing a chargeback or payment dispute, please contact our support team to allow us to resolve the issue directly. We are committed to resolving all concerns in compliance with Shopify Payments, PayPal, Stripe, and Klarna policies.

8. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page with the updated effective date above.

Contact Us

If you have any questions about returns or refunds, please contact us:

MyClearMind
Website: myclearmind.com
Email: info@myclearmind.com

By placing an order on myclearmind.com, you agree to the terms outlined in this Refund Policy.